Hire Details

Behind The Mask Hire Information.

Hire Charges: 

Costumes are generally hired on a 'per event' basis. Typically if you collect your costume on a Friday for example, you will need to return it after the event on the following Monday. Our staff will advise you of the due date as part of the hiring process.

Hires:

Standard Costume Hire $70.00
Deluxe Costume Hire From $90.00
Part Costume Hire From $20.00
Standard cleaning Included in hire fee
Costume related accessories Included in hire fee
Excess cleaning (returned in excessively soiled condition) At cost
Late fees (per day) $20.00

 

If the costume you hire is not returned, returned after the due date, returned in a damaged or excessively soiled state or is missing items you may be charged as follows:

Service fees:

Excess cleaning (returned in excessively soiled condition) At cost
Late fees (per day) $20.00
Costume repairs At cost
Replacement of missing items At cost
Replacement costume (damaged beyond repair or not returned) At cost

 

 

Things you need to know: 

When you hire a costume from Behind The Mask we will ask you to look after it. Before you can take it from the shop we will also:

  • In lieu of a deposit we will ask you to leave a credit card imprint which details the full value of the costume you are hiring. We will not process this imprint unless you incur any of the service fees above.
  • Ask for payment of the applicable hire fee 
  • Request you to provide us with photo identification such as a drivers licence or passport
  • Ask you to sign the hire terms and conditions. These are also detailed below for you to read.

 

Hire Terms and Conditions:

  1. Costumes remain the property of Behind the Mask (The Shop) at all times.

  2. A Photo ID  and proof of the Hirer’s address is required at time of booking.

  3. A hire fee is charged for all costumes. This fee is to be paid at the time of booking and may be non-refundable if the costume is cancelled within 48 hours of the hire date at The Shop's discretion.

  4. An imprint of a valid credit card is required in lieu of a deposit for each costume. The Shop staff may, at their discretion, accept cash or EFTPOS deposits. The deposit  will be refunded only by the same payment method with which they were paid. 

  5. Costumes that are not returned by their due date may incur a $20 per day charge for every day or part thereof that they are overdue. The Hirer agrees to pay any fees over and above their deposit up to a maximum value equivalent to the replacement cost of the costume as notified by The Shop plus a $50.00 administration fee.

  6. Costumes and accessories that are lost will be charged to the Hirer at retail replacement cost . The Hirer agrees to pay any such costs.

  7. The cost of repairs to any costumes or accessories resulting from excess soiling or damage that occurs during the hire period will be charged to the Hirer. If this cost is greater than replacement cost, the Hirer agrees to pay the replacement cost of the damaged item.

  8. Refunds are not available if you change your mind. Costumes may not be exchanged once they have been taken from the premises.

  9. Do not wash or clean the costumes in any way. This service is included in your hire costs.

  10. Costumes may not be altered in any way. Any costume that you alter will be treated as though it is damaged.

  11. The Hirer agrees to indemnify The Shop against all claims and demands of any injury, damage and loss arising from the use of the costume, and whether in respect of death or injury to person/persons or damage to property not covered by insurance, and to further indemnify The Shop against all costs resulting from any misuse of the costume in any illegal or dangerous activity. (Please remember you are NOT superman. You cannot fly.)

  BTMxx