Shipping Information

Our Shipping Information

Thank you for visiting our shop and considering a purchase from us. The information below details how we calculate shipping charges and the carriers we typically use.

Stock Availability

We love happy customers and try to get your items ready for dispatch as quickly as possible. In most cases we will have your order packaged and ready for posting or collection within 2 business days. Sometimes though, we may not have one or more of the items you have ordered in stock. In such cases we may have to back-order with our suppliers leading to delays in shipping. If that is the case we will let you know and dispatch as soon as we possibly can.

Deliveries within Australia 

Standard Orders:

Freight is calculated based on the total order value. For orders less than $100.00 in total, the freight cost will be a flat rate of $8.50 per order. For orders with a total price over $100.00, no freight will be charged ie. it's FREE! Typically, standard orders are dispatched using Australia Post Parcel Post services which for most locations within Australia, are delivered within 6 business days from the day of dispatch.

You may also have the option of Express Post delivery at checkout. The applicable fee for this service will be shown with that option. For most capital cities, next day delivery from the day of dispatch is offered by this Express Post service.

Should you require more information about delivery times please check the Australia Post website for full details.

Please note that packages/parcels will not always fit through a letterbox (unless you like your items compressed beyond recognition), so please ensure you have provided a delivery address where someone will be available to receive or sign for your delivery.  If a delivery is attempted and fails, you will receive a card from Australia Post indicating where your parcel is being held ready for collection. .

For Deliveries to New Zealand

For our friends across the ditch we calculate shipping charges using the size and weight of the items purchased. Goods will be sent via the most economical method (and we charge you as little as we possibly can.) New Zealand customers may have to pay additional New Zealand duties and charges (but usually not). This is dependant and overall weight and value of goods. Please visit New Zealand customs website for the latest information.

BTMxx